SHEIN package not received: here are your solutions

Shein package not received waiting

What if you’ve ordered a nice outfit, but you never received your SHEIN package? On this page, we explain the best way to handle this situation and give you tips for a quick settlement.

SHEIN package not received

Nothing is as annoying as an ordered package that you never received. Obviously, you want to wear that new dress or trendy outfit as soon as possible! There may be several reasons why you did not receive your SHEIN order. We list the possible causes for you.

shein package not received
Via: | Devanath, CC

What you need to know about the delivery time at SHEIN

First, it’s helpful to know that SHEIN has a delivery time of 10 business days. But please note that this does not mean that your package will arrive at your home within 10 working days.

In fact, the web shop also charges a processing time, in which your order is processed. During this time, the payment is checked, and the package is assembled.

[mailpoet_form id=”4″]

For processing time, SHEIN charges 3 to a maximum of 7 business days. After this processing time, the shipping time starts, so it may well be that you will have your package within 17 working days.

TIP: Have you been waiting 12 days for your package? Then wait a little longer, there is a good chance that you will receive your package within 17 working days. If this is not the case, there are a number of other explanations as to why you have not received your SHEIN package, such as:

1. Invalid address

The web store indicates that the delivery time of the packages can also take longer than 17 working days, for instance, in case of an invalid address.

When you enter an invalid address on your order, the delivery people get into trouble. They don’t know where the SHEIN package is supposed to go!

This will cause the package to arrive at the handlers, and then be returned to SHEIN.

When the package has been returned to SHEIN, you will receive a message that the address is not valid. Now, you have to fill in the correct address and only then the package will arrive at your doorstep. As you may have noticed, this is an unnecessary waste of time!

TIP: Be sure to double-check your address when ordering a SHEIN package. That way, you can rest assured that you won’t get an unnecessary delay because of an invalid address.

Hasn’t your SHEIN package arrived? Then check the address you entered in your order. This way, you can already find a possible cause.

2. Status ‘delivered’, but not delivered

In some cases, it happens that your package is indicated as delivered while you have not received it yet. Unfortunately, this can happen. What exactly went wrong, you probably will never know.

However, it’s important that you first check if it hasn’t simply been delivered to the neighbors. That also happens sometimes. Another possibility is that your package still arrives the next day.

We recommend that you be patient for one or two more days.

Does your package still not arrive afterwards? Then report your problem to SHEIN, here in your account. You must write in your order that your package was not delivered.

3. SHEIN clearance procedures

Another reason SHEIN gives for your SHEIN package not being delivered could be delays in customs clearance procedures. Customs clearance procedures are actions that must be taken when goods are sent from abroad to your country.

SHEIN originally comes from the United States and now has an active webshop in many countries. The web store is not transparent about where the packages come from. There is no address to be found from where the clothing is imported to your country.

It is possible that your SHEIN package will be delivered from outside the USA or Europe, and will therefore be submitted to customs clearance procedures before it reaches you. How long these clearance procedures take depends on the situation.

Have you been waiting a long time for your package? Then contact the SHEIN customer service to track your package. This way, you will often know the reason for the delay!

Tracking your SHEIN package

In SHEIN’s user center, you have the option to track your order. This is great anyway, but it’s especially useful when you have not received your SHEIN package.

In fact, here you can view where the package currently is, and how long it is likely to take for you to receive it.

To do this, go to ‘My Orders‘, where you can find an overview of your orders and the status of these orders. Now, click on ‘follow order details’ to view the status of your package.

Once your order has been shipped, you can use the ‘Track’ button for information about where your order is currently located. You will receive a Track and Trace code.

track-shein-order shein package not received
Via: SHEIN (capture)

Contact the delivery person

If your SHEIN package has not arrived, you can also contact the delivery person. It may happen, for instance, that your package has already been set to ‘delivered’, while the delivery man has not shown up yet.

If this is the case, you don’t have to worry yet. Often this is caused by the fact that the delivery person had to deliver too many packages in one day, which unfortunately resulted in your package not making it. In that case, you will usually receive your package within one or two additional working days.

TIP: Do you still want to contact the delivery person? Then check which company is shipping your package. We know at least SHEIN works with DHL, GSL and FedEx. You can see which delivery company is processing your package in your Track & Trace code.

What if your SHEIN package has not arrived?

Above, you can read about several reasons why your package may be delayed. Have you been waiting for your package for a long time? Perhaps something went wrong with your order.

If you have not received a SHEIN package after 20 to 25 days, we recommend marking your order as ‘not delivered’.

TIP: indicate within 3 months after ordering that something went wrong with your package. Within these 3 months, you have a guarantee that you will be helped and that the problem will be solved. You can settle this through the SHEIN customer service via the automatic chat service.

Want to know all about SHEIN?

We would like to guide you through the world of online web shops from China, such as SHEIN and AliExpress.

On our website, you will find information for when your SHEIN order has not been received, as well as tips for the best deals and guides to web shops and orders. This way you can score the best items from China without any worries!

You might also be interested in:

  1. Reply
    ラブドール えろ 8 June 2024 at 03:57


  2. Reply
    zoritoler imol 6 May 2024 at 13:52

    I gotta bookmark this internet site it seems very helpful very beneficial

  3. Reply
    オナニー グッズ 男 5 May 2024 at 15:35

    Giving someone total control over you transfers your worries and psychological burdens onto the other person.

  4. Reply
    ランジェリー 通販 人気 27 February 2024 at 00:06

    thanks for sharing the reasons to use social media marketing. Please share some more blogs in details related to online marketing.

  5. 2022 Yılının en güvenilir siteleri bonuslarını sizler için tablo haline getirdik harika bonuslar sizlerle

  6. Hi! I could have sworn I’ve been to your blog before but aftergoing through some of the articles I realizedit’s new to me. Regardless, I’m certainly happy I found it and I’ll be bookmarking it and checking back frequently!

  7. Reply
    ラブドール 10 February 2024 at 11:28

    I every time used to read paragraph in news papers but now as I am a user of netso from now I am using net for articles or reviews, thanks to web.

  8. Reply
    リアルドール 4 February 2024 at 06:31

    I’m impressed, I must say. Seldom do I encounter a blogthat’s both equally educative and engaging, and let me tellyou, you have hit the nail on the head. The problem is an issue that too few people are speaking intelligently about.I am very happy that I found this during my hunt for something regarding this.

  9. Reply
    リアルドール 3 February 2024 at 23:07

    WOW just what I was searching for. Came here by searching for pragmatic play

  10. Reply
    セクシー ランジェリー 29 January 2024 at 16:27

    Post writing is also a excitement, if you know after that you can write or elseit is complex to write.

  11. Reply
    ダッチワイフ 24 January 2024 at 12:02

    Useful information. Lucky me I found your site by accident, and Iam surprised why this accident didn’t happened earlier!I bookmarked it.

  12. Reply
    ダッチワイフ 24 January 2024 at 09:25

    Thanks for the blog article.Thanks Again. Really Great.

  13. Reply
    ダッチワイフ 24 January 2024 at 08:50

    Hurrah, that’s what I was exploring for, what a stuff! present here at this blog, thanks admin of this web site.

  14. Hey there would you mind letting me know which hosting company you’re working with? I’ve loaded your blog in 3 completely different web browsers and I must say this blog loads a lot quicker then most. Can you recommend a good web hosting provider at a reasonable price? Thank you, I appreciate it!
    The app is owned by Gara Group, meaning your profile will appear on other dating sites – which widens the pool for meeting your potential Compagno.} Non nota proposito di fatti dating


  15. Hello There. I found your blog using msn. This is an extremely smartly written article.I will be sure to bookmark it and return tolearn more of your helpful information. Thank you for the post.I’ll definitely return.

  16. It’s very trouble-free to find out any matter on web as compared to textbooks, as Ifound this piece of writing at this web site.

  17. Only wanna remark that you have a very decent website, Ithe style it really stands out.

  18. I besides conceive thus, perfectly indited post!

  19. Reply
    ダッチワイフ 15 January 2024 at 11:41

    I have recently started a blog, the info you provide on this web site has helped me tremendously. Thanks for all of your time & work.

  20. Thank you great post. Hello Administ .

  21. Hi there, I would like to subscribe for this web site to obtain most recent updates,so where can i do it please assist.

  22. Thanks for any other informative blog. Theplace else may I get that kind of information written in such an ideal manner?I have a mission that I am simply now operating on, and I’ve been at thelook out for such info.

  23. Appreciate this post. Will try it out.

  24. Hey! Someone in my Facebook group shared this website with us so I came to take a look.I’m definitely loving the information. I’m bookmarking and willbe tweeting this to my followers! Exceptional blogand excellent design and style.

  25. Reply
    ダッチワイフ 30 December 2023 at 16:23

    Greate post. Keep posting such kind of info on your blog. Im really impressed by your site.[X-N-E-W-L-I-N-S-P-I-N-X]Hello there, You’ve performed an incredible job. I will definitely digg it and in my view recommend to my friends. I’m sure they will be benefited from this website.

  26. Холоп 2

  27. Informative and preciseIts difficult to find informative and accurate information but here I noted

  28. Thank you for sharing your info. I really appreciate your efforts and I amwaiting for your further write ups thanks once again.

  29. Hi there to every body, it’s my first go to see of this blog; this websiteincludes remarkable and really excellent information designed for readers.

  30. Три богатыря и пуп земли

  31. Mükemmel Bir Uygulama gerçekten

  32. Reply
    リアルドール 21 November 2023 at 23:14

    Remarkable! Its in fact amazing post, I have got much clear idea regarding from thisarticle.

  33. Reply
    Sylvester Carmon 21 July 2023 at 14:18

    Your blog is exceptional. The content are fascinating and enlightening.

  34. Hi , I have not recieve my Shein orded and I have received a email message that iteam are delivered.
    MY TRACK ORDER IS CA884305519IE,I am wondering where is my order right now, if is in one of the post office near me , can I know where please.

  35. This post is a gem that deserves to be shared with a broader audience.

Leave a reply