William
Are you looking for an AliExpress Contact Service, for example for a complaint or a question? Then sometimes it can be a bit of a search where to go. In this article, I will show you which contact options there are and where you can find these.
Contact AliExpress: a brief introduction
AliExpress is an extraordinary web store. There are thousands of sellers on it, all offering their own products. It is difficult for AliExpress to control everything on the platform.
Therefore, it is possible that something goes wrong with the order or communication sometimes. In this case, you can opt to contact the seller, but even that does not always run smoothly.
Responsibility
Because AliExpress manages the platform and collects payments, they have certain responsibilities. Getting in touch with AliExpress is one of them. Below, you can learn the different ways to do so.
1. Contact AliExpress in your country
First, let’s clear up a few misunderstandings. Despite the fact that you sometimes come across phone numbers on Google of a so-called AliExpress customer service in your country, probably doesn’t exist at all.
There is a very small possibility that there is a site in your country, or that there is staff that speaks your language (other than English). When you track your package here, you will see that your package is at a domestic destination. Therefore, you’ll probably think that there is also a site in your country. But then you’re wrong. These are often just headquarters of mail order companies through which your package will be shipped and transported.
Chatting with AliExpress: your best option
AliExpress has about 60 million active global customers. Quite a lot of work if all those people can call you at any time of the day. Therefore, almost every page in the FAQ or on the Help page leads to a chat window. This is by far the easiest way to contact them.
Why?
Because not every service employee speaks English equally well. You will already notice this in the chat, which would make a phone call even harder to understand.
The link underneath will take you to the Helpdesk page. Scroll all the way down and you can start the chat.
2. Calling with an AliExpress phone number
There is also a slight misunderstanding here. Many people look for a number of AliExpress to call. Unfortunately, there are some websites that do show a phone number, but that phone number does not belong to AliExpress.
So please always look out when you see an AliExpress phone number with your country code in front of it.
There might be a chance that in the future during a chat on AliExpress, you will end up with a phone number, but that has never happened to me before. So I consider that possibility quite small. Most questions and complaints are handled by email or chat.
3. Have a complaint?
Products from AliExpress are not always of the best quality. Sometimes, you even receive something completely different than what you ordered. You can then file a complaint, or open a dispute. This contact with AliExpress works fine, since AliExpress takes great responsibility for your packages.
If you are not satisfied, you can do two things. First, you can approach the seller. You do that here. Here you can view your order, and then easily get in touch.
Did you order something, but you can’t get in touch with the seller, or you can’t work it out? Then you can file a dispute below. In that case, AliExpress will help you find a solution.
Here you will find out the possibilities to contact AliExpress. Unfortunately, AliExpress does not have a number that you can call, because that would of course be the most convenient option. Still, many people are happy about the contact with AliExpress. They get new products sent to them if something is not right, or they get their money back.
Bonus tip: always be as clear as possible and use plain English when you talk to customer service. My experience shows that you will get help much faster, and actually get an adequate answer to your question.
Frequently asked questions about AliExpress contact
How can you contact AliExpress?
There are several options. You can contact AliExpress itself, but also the sellers. Besides that, you can contact AliExpress about those sellers. Sounds complicated, but I’ll show you where to go to find everything.
Is it possible to speak in in my own language?
Yes, this possibility exists… if you speak English 😉 Otherwise it will become too complicated. The customer service agent probably already struggles with English, so your own language will undoubtedly make sure that your question won’t be answered or that you will get a package sent to your home, which you will not understand.
Can you file a complaint about a vendor?
Sure. Through a dispute or other notification, you can tell AliExpress that you are not happy with the service provided by a seller. AliExpress will then start a conversation with the seller on your behalf. I will also show you where you can file such a complaint.
Is AliExpress’ chat a real person or a robot?
Initially, AliExpress will try to understand your question as clearly as possible. This is done through a series of questions. After about 3-5 questions, you will be paired with an appropriate service person. This will be a real person, so be a little nice 🙂
Also read:
Hi,
I’ve just been on chinafans.co and wanted to introduce to you our very straightforward backlink service which offers you the following benefits:
1. Improved Google ranking through high-quality backlinks from high-traffic reputable domains.
2. Safe, manual link building.
3. 14 strong, diverse backlinks from Articles, Blog Posts, Web 2.0, Profiles, Forums, Social Sites and more.
4. Increased domain authority via high-DA, high DR sources.
5. Detailed report upon completion.
If you would like further information just get back in touch.
If you are not interested, just ignore this email.
Kind Regards,
Lorraine
hello,
Our consultant firm based in the USA and our client are interested in your products.
Could you provide your company brochure and respond from your official email id (if different from the current in use), so i can send you the client’s requirement.
Payment before production.
I await your answer.
Regards,
MrSmith
Hi. We run a YouTube growth service, which increases your number of subscribers both safety and practically.
– We guarantee to gain you new 500 subscribers per month
– People subscribe because they are interested in your videos/channel, increasing video likes, comments and interaction.
– All actions are made manually by our team. We do not use any bots.
The price is just $60 (USD) per month, and we can start immediately. If you are interested and would like to see some of our previous work, let me know and we can discuss further.
Kind Regards,
To Unsubscribe, reply with the word unsubscribe in the subject.
Can you be more specific about the content of your article? After reading it, I still have some doubts. Hope you can help me.
Hi there,
We run an Instagram growth service, which increases your number of followers both safely and practically.
– Real, human followers: People follow you because they are interested in your business or niche.
– Safe: All actions are made manually. We do not use any bots.
– The price is from just $60 per month, and we can start immediately.
If you’d like to see some of our previous work, let me know, and we can discuss it further.
Kind Regards,
Gemma
Hi,
I hope this message finds you well.
I came across chinafans.co and wanted to reach out because we specialize in helping websites like yours achieve significant, sustainable growth, regardless of your industry.
We’ve grown a significant audience of over 30 million, which we use to promote websites and drive targeted traffic. We leverage this reach with our proven Email Marketing service, which is designed to nurture leads and significantly increase repeat purchases.
If you focus on a local customer base, we also have a dedicated Local SEO service tailored to boost your visibility and bring in local traffic:
If you would like further information on how either of these services can benefit your business, please get back in touch.
Thanks for your time,
Emma
Was just browsing chinafans.co and was impressed the layout. Nicely design and great user experience. Just had to drop a message, have a great day! we7f8sd82
Can you be more specific about the content of your article? After reading it, I still have some doubts. Hope you can help me.
We would like to make a purchase and also promote your products through resale. Kindly reach us on WhatsApp . +1 647 589 3276 to continue
Your point of view caught my eye and was very interesting. Thanks. I have a question for you.
Was just browsing the site and was impressed the layout. Nicely design and great user experience. Just had to drop a message, have a great day! we7f8sd82
Hello,
“Product” looked off to me; might be a typo? You might confirm quickly with a site like spellhelper.com.
Best,
Andrew
Thank you for your sharing. I am worried that I lack creative ideas. It is your article that makes me full of hope. Thank you. But, I have a question, can you help me?
Hi, I represent a social media marketing agency that creates 15 engaging posts per month for businesses like yours. Our clients typically see a 40-60% increase in followers and engagement for just $199/month. Would you be interested?”
Hello we are looking for partners for our clients, they looking for long time cooperation and large orders, please text us on whatsapp: +48 732 676 372
Hi there,
We run an Instagram growth service, which increases your number of followers both safely and practically.
– 100% Authentic Engagement: We connect you with real people who choose to follow you based on genuine interest. No bots, no fake accounts.
– Handled by Experts: Our team manages your growth manually, ensuring a safe, practical, and effective strategy tailored to your profile.
– Profile Creation: If you’d like to grow a social media account but don’t yet have one, we can create a profile for you as part of your first order at no extra cost.
We also specialize in TikTok, Twitter, Facebook, LinkedIn, and Pinterest.
If you would like to discuss further, just get back in touch.
Kind Regards,
Gemma
Hello we are looking for partners for our clients, they looking for long time cooperation and large orders, please text us on whatsapp: +48 732 675 101
Your point of view caught my eye and was very interesting. Thanks. I have a question for you.
We have some clients that might be interested in your offer, please send us message on Whatsapp: +48 794 972 595
İstanbul, Türkiye’nin ekonomik ve ticari merkezi olarak, hem bireylerin hem de şirketlerin vergi yükümlülüklerinin oldukça yoğun olduğu bir şehirdir. Vergi mevzuatındaki karmaşık düzenlemeler ve sık sık yapılan değişiklikler, mükelleflerin zaman zaman hukuki desteğe ihtiyaç duymasına yol açmaktadır. İstanbul vergi avukatları, hem gerçek hem tüzel kişilere, vergi uyuşmazlıklarında profesyonel danışmanlık ve temsil hizmeti sunarak, olası cezaların ve kayıpların önüne geçilmesine yardımcı olur.
We have some clients that might be interested in your offerings, please send us message on Whatsapp: +48 794 973 132
Hi,
I just visited chinafans.co and wondered if you’d ever thought about having an engaging video to explain what you do?
Our videos cost just $195 (USD) for a 30 second video ($239 for 60 seconds) and include a full script, voice-over and video.
I can show you some previous videos we’ve done if you want me to send some over. Let me know if you’re interested in seeing samples of our previous work.
Regards,
Joanna
Hi there,
We run a Youtube growth service, where we can increase your subscriber count safely and practically.
– Guaranteed: We guarantee to gain you 700-1500 new subscribers each month.
– Real, human subscribers who subscribe because they are interested in your channel/videos.
– Safe: All actions are done, without using any automated tasks / bots.
Our price is just $60 (USD) per month and we can start immediately.
If you are interested then we can discuss further.
Kind Regards,
Jess
Hi,
I just visited chinafans.co and wondered if you’d ever thought about having an engaging video to explain what you do?
Our videos cost just $195 (USD) for a 30 second video ($239 for 60 seconds) and include a full script, voice-over and video.
I can show you some previous videos we’ve done if you want me to send some over. Let me know if you’re interested in seeing samples of our previous work.
Regards,
Joanna
Hello, we have checked your website and it looks like your SEO needs significant improvement, and it’s also not ready for AI-based ranking. We can get you into the TOP3 search results for a very affordable price. You can WhatsApp us: +48 794 972 985
Hello, we have checked your website and it looks like your SEO needs significant improvement, and it’s also not ready for AI-based ranking. We can get you into the TOP3 search results for a very affordable price. You can WhatsApp us: +48 794 972 985
Quick note: “youre” seems off; possibly a typo? spellreport.com or another tool can quickly confirm this.
Cheers,
Dana
We are exploring long-term business collaborations and found your company of interest. May we kindly request your product catalog and pricing? You may contact me via WhatsApp: +44 799 914 9493+1 579 262 4985
I don’t think the title of your article matches the content lol. Just kidding, mainly because I had some doubts after reading the article.
I don’t think the title of your article matches the content lol. Just kidding, mainly because I had some doubts after reading the article.
We are exploring long-term business collaborations and found your company of interest. May we kindly request your product catalog and pricing? You may contact me via WhatsApp: +1 367 800 2947
We are exploring long-term business collaborations and found your company of interest. May we kindly request your product catalog and pricing? You may contact me via WhatsApp: +44 740 511 3993
Dear Chinafans,
I hope this message finds you well. I am reaching out to inquire about your company’s current capacity availability, as we have an upcoming project slated to commence in the second half of the year. We would appreciate it if you could provide a quotation for your services to help us proceed with planning.
Looking forward to your feedback.
Best regards,
George Silver
Purchasing Manager
Nexans
Hi there!
We’re interested in working with companies like yours for the long term. Could you send us your product list and prices? You can reach me on WhatsApp: +44 730 709 4746
Can you be more specific about the content of your article? After reading it, I still have some doubts. Hope you can help me.
Hi there,
We run a YouTube growth service, which increases your number of subscribers both safely and practically.
– We guarantee to gain you 700-1500+ subscribers per month.
– People subscribe because they are interested in your channel/videos, increasing likes, comments and interaction.
– All actions are made manually by our team. We do not use any ‘bots’.
The price is just $60 (USD) per month, and we can start immediately.
If you have any questions, let me know, and we can discuss further.
Kind Regards,
Amelia
Hi there,
We run a YouTube growth service, which increases your number of subscribers both safely and practically.
– We guarantee to gain you 700-1500+ subscribers per month.
– People subscribe because they are interested in your channel/videos, increasing likes, comments and interaction.
– All actions are made manually by our team. We do not use any ‘bots’.
– Channel Creation: If you haven’t started your YouTube journey yet, we can create a professional channel for you as part of your initial order.
The price is just $60 (USD) per month, and we can start immediately.
If you have any questions, let me know, and we can discuss further.
Kind Regards,
Amelia
4GO6WK5Nt8z
qrm9x1e85Td
Y86QsgDZkO8
7qkuvNWprDJ
1qs4klpjzze
xJ1PNkX7Dax
ce13uxqb1Ed
sUyPMrafbzu
0HmqEAl6K4E
PfvaznZNMiR
0DqBwCSBRTQ
tklbZ5gIUR3
Kw96KgBPQbH